Never before has the food and drink industry adapted and innovated so swiftly to keep the nation fed. Key to this response is a highly skilled workforce that have developed new skills, implemented new technologies, adapted to new working patterns and found solutions to the many problems that arose. The food and drink industry has shown great resilience throughout and continues to move forward and thrive into the future.

Skills Development Scotland and FDF Scotland on behalf of the Scotland Food & Drink Partnership have produced a new series of case studies. These illustrate how industry has responded to disruptors and how building a skilled workforce can make your businesses more resilient for the future.

We would be delighted to gain any feedback from employers on the challenges they have been facing and how skills and people have helped you through recent challenges. Please send any feedback to skills@fdfscotland.org.uk.

Find Business Support

Find out more about the range of employer support available through FindBusinessSupport.gov.scot, including help and advice for those affected by the coronavirus pandemic.

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Case Study

Christie the Baker: Learning digital skills helped us through crisis

Christies is a traditional Scottish baker, selling traditional products. During the Covid-19 lockdown, all of us – from our managing director to our bakery and shop staff – learnt new ways to do our jobs.

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Case Study

Dawnfresh: Our people development programme futureproofs the business

Believing that great people make a great business, Dawnfresh works hard to be an employer of choice. Our investment in areas such as core skills, wellbeing and fair pay served us well during the Covid-19 pandemic. We currently have 50 apprentices, they help us improve the technical skills in the business.

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Case Study

Devro plc: Think about risk and develop your people

As a food business, how do you stay ahead of the game? You anticipate what could go wrong (and right) and plan for it. You also invest in people’s training and development. Since we need good engineers to run and improve our manufacturing equipment, we train them ourselves through our apprenticeship scheme. It’s an investment in our future.

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Case Study

Maclean’s Highland Bakery: Resilience comes from treating staff well

Throughout Macleans, we develop our people, look after them and offer work-life balance. Our experience during the Covid-19 pandemic showed the value of building skills and loyalty. We encourage our staff to continually develop their skills this might be a Modern Apprenticeship or other relevant training to build their skills.

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Case Study

Macsween of Edinburgh: Going back to basics can work wonders

However successful a business, it can benefit from de-constructing the way it does things. At Macsween, we completely reviewed our operations and culture, and are more productive and resilient as a result.

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Case Study

Mimi’s Bakehouse: How we hardwired adaptability into our business

When crisis hit our family-owned bakery, we were quickly able to adapt the business and move 100% online. The three key ingredients? Investment in digital, social media, and company culture.